What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit(through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).
Both websites and HTML emails may also contain other tracking technologiessuch as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.
For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.
Where we place cookies
We set cookies in a number of different locations across the Platform. These include:
- In the administrative dashboards of the Platform.
- User sessions
Types of Cookie
The table below explains the types of cookies we use on our websites and why we use them.
|Category of cookies||Why we use these cookies|
|Required||These cookies are essential for the Platform to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name and location, and ensure our services are operating properly.|
|Analytics and Performance||These cookies allow us to optimize performance by collecting information on how users interact with the Platform, including which areas of the Platform are visited most, as well as other analytical data. We use these details to improve how the Platform functions and to understand how users interact with the Platform.|
Below are examples of the cookies set by Elentra Corp., with explanations of their purpose. Please note that this is not an exhaustive list, but rather aims to be representative.
|Session Management||Used to store user preferences during their session within Elentra.|
Analytics and Performance
|WalkMe||Used to understand user interactions with the embedded help within Elentra.|
To find out more on how to manage and delete cookies, visit aboutcookies.org.
Our Internal Analytics Tool
In order to better understand how our services are used, we monitor certain user activities that take place within the Platform.
We call each one of these actions an “event.” Analytics events are attached to your user account. In general, we record the following data for each event:IP address, user ID and, timestamp of event, browser language, and country code.