Services

We provide a range of services to ensure you get the best possible experience with Elentra.

Cloud-Based Offering

With our cloud-based offering, you can leave the stress behind and focus on what matters most: teaching and learning. Why worry about setting up and maintaining a local server environment? Our state-of-the-art infrastructure handles everything you need to run a robust, secure and stable learning platform – without you doing a thing. From backups to software upgrades, we have you covered!

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State of the Art Infrastructure

We use Google Cloud’s state of the art infrastructure. Each account is it’s own instance.

Choose Location

There are several cloud locations. We typically choose the one closest to you, but you can choose from any available location.

24/7 Emergency Cover

We have you covered 24 hrs a day. Each account is assigned an emergency contact.

Database Access

You can request direct access to your database, allowing you to harness BI tools such as tableau.

Always Up-To-Date

Your instance of Elentra will be kept up to date as and when new versions of Elentra become available.

Ease of Mind

We take care of all the infrastructure needs leaving you to focus on what matters, your students.

Implementation Services

Our hands-on Implementation Services team can help ensure Elentra is configured and set up just the way you need to ensure success. We have a deep understanding of the higher education market and will work with you to identify your business needs then help you develop a solution that’s specifically designed to support your learners.

If you are interested in Competency-Based Medical Education (CBME), our implementation team are experts in launching and implementing CBME due to the proximity in which we work with medical faculty and trainees.

Candace's Role at Elentra

Additional Services

Training and Support

Training and support is a crucial component when rolling out any software solution. We pride ourselves in making sure all clients we work with have access to what they need, when they need it, to ensure they have the best possible experience. Our training and support options include, but are not limited to; end-user training, online modules, online or onsite training courses, and end-user documentation.

Custom Software Development

While Elentra is a comprehensive end-to-end solution, we understand there are things unique to each school that can require custom development. To accommodate this, we offer custom software development services to make sure your every need is met.

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