Solutions Engineer
Summary
The Solutions Engineer is an exciting, client-facing role that supports the sales team by helping ensure that prospective customers are getting the right solution for their needs. They build trust with prospective customers and confidence that the product will meet their needs, address their workflows, and suit their work environment. While the position can be performed remotely, international travel will be required.
Responsibilities:
- Assist the sales team with preparation of responses to RFI/RFP’s
- Building and preparation of demo sites for market and client specific demonstrations
- Perform high impact demos that address business needs and highlight value proposition
- Assist the sales team with assembling detailed information in response to customer questions
- Scope and set up proof of concept according to a prospective customer’s specifications
- Provide feedback to product management on the general direction of the market by:
- Keeping abreast of current technological trends
- Tracking prospects and customer long term demands
- Translate customer feedback into actionable items
- Maintain a professional relationship with clients to learn their challenges and advise product functionality to solve those challenges
- Other duties as assigned
Requirements
- Effective interpersonal communication
- Ability to interpret technical documents and specifications
- Innovative and capable of critical analysis and problem solving
- Experience with sales documentation such as RFPs
- Experience with Elentra is preferred
- Experience with a CRM
- Results oriented individual with ability to effectively manage multiple priorities and timelines
- Capability to work independently and take full responsibility for projects
- Strong communications skills along with the ability to work with several teams with very different backgrounds, as well as with customers, prospects, and other important stakeholders
Please send your resume along with a covering letter to [email protected]