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Implementation Lead

As an Implementation Lead, this role is responsible for the successful implementation and onboarding of new Elentra customers. This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.


  • Oversee development and execution of customer implementations ensuring on-time high-quality delivery.
  • Accountable for the overall success of Elentra implementation for assigned clients.
  • Form strong and productive working relationships with client counterparts, keeping both parties on track towards achieving mutual goals during the implementation phase.
  • Work autonomously and creatively in navigating and overcoming obstacles that you encounter, partnering with client counterparts and relevant internal team members to reduce barriers to success and mitigate risks.
  • Disseminate to the relevant teams any hurdles, or customers concern, encountered while carrying out


  • 5+ years experience in client-facing project management, consulting, or operations roles. Ideally within higher education.
  • Demonstrated technical interest and ability to manage complex, cross-functional projects
  • Comfortable operating within a dynamic work environment and executing in situations where requirements can constantly change.
  • Tactful relationship-building skills leveraged to influence both internal and external parties to ensure a successful implementation for Elentra customers.
  • Exceptional communication skills, highly organized, collaborative, and detail

Please send your resume along with a covering letter to

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